1886 Conflict Management for Trainers

Aim of the 1886 Course:

To develop an experienced trainer’s specialist knowledge, skills, and behaviours necessary to deliver a scenario based conflict management programme. The course is part of the National Qualifications Framework and is set at Level 3.

What are the course outcomes?

The course will be delivered over three consecutive days, culminating in a 40 question multiple-choice test.

There are two units for this qualification:

Unit 1 – Understanding the Principles of Conflict Management
Outcomes 1 – 4

Assess and reduce the risk of violence in the work environment.
Identify behaviour that indicates an escalation towards violence and take appropriate measures to avoid or calm and defuse the situation.
Identify post incident support and report the circumstances to provide information for personal and organisational learning.
Demonstrate their ability to apply knowledge and understanding of Conflict Management into a variety of practical settings.

Unit 2 – Designing and delivering Conflict Management scenarios
Outcomes 1 – 2

Design relevant and effective scenarios for training in Conflict Management
Deliver and debrief interactive and scenario based sessions in the context of Conflict Management training

What are the entry requirements?

Candidates are required to possess a minimum trainer qualification at level 3 on the national qualification framework. For example: City and Guilds 7302 (level 3) “Certificate in Delivering Learning, an Introduction”, or Cert. Ed.

How long is the course?

The course is run as three straight days with evening work as well.

How will I be assessed?

The course is assessed by completing a multiple choice question paper and by the delivery of a 30-minute scenario based micro teaching session on conflict management.

How much does it cost?

£395 per person + VAT. This includes manuals, certification, tea/coffee and on-going help and support during the course.

Please note that if you require both courses the ideal way to achieve them would be to do the 7302 course followed by 1886 approximately one month later. This allows time for the 7302 to be completed and assessed and for the 1886 pre-course work to be achieved.

If you need to operate to a tighter deadline then we will be able to assist you in this.

No of candidates:
Course date:	August 5th - 7th 2008 Telford September 16th - 18th 2008 Warminster